CineDZ Help Center

CineDZ is Algeria's multi-platform cinema ecosystem, powered and owned by EURL ECHO VISION FILMS (Nr.RC 19B0423801 / ART-14160635701), founded by Khaled El Kebich (خالد الكبيش). It connects creators, talent, crews, producers, audiences, and supporting services across the filmmaking workflow.

The ecosystem spans creation, production, distribution, community tools, and shared core services such as identity, API, and AI assistance.

• One account across the CineDZ ecosystem
• Shared credits through Smart Top-Up
• Workflow platforms for writing, casting, production, distribution, and automation
• Multilingual experience in English, French, and Arabic

Khaled El Kebich (خالد الكبيش) is the founder and CEO of CineDZ. An Algerian filmmaker and tech entrepreneur, Khaled created CineDZ to contribute to the development of a sustainable professional infrastructure for the Algerian film industry and its integration into world cinema.

CineDZ is powered and owned by EURL ECHO VISION FILMS, a registered Algerian company (Nr.RC 19B0423801 / ART-14160635701).

His vision: Build a complete ecosystem where any Algerian can participate in cinema - whether as a viewer, creator, or professional.

No. CineDZ is proudly Algerian in origin, but glocal in vision — supporting local cinema while engaging filmmakers, professionals, and audiences from around the world.

We support Arabic, French, and English across all platforms.

Yes. CineDZ is fully accessible worldwide. You can:

• Create an account and build your professional profile from any country
• Access the CineDZ ecosystem without geographic restrictions, except where content rights apply
• Use Smart Top-Up with regional payment routing via Stripe, WimPay, and dLocal
• Stream content on 7.cinedz.com globally (subject to licensing)
• Participate in casting calls, job postings, and collaborations internationally

CineDZ welcomes creators from everywhere:

• Multilingual interface: Full support for English, French, and Arabic
• Global casting: Post or apply to casting calls across borders
• International and local payments: Receive payments and purchase credits via global gateways and local payment methods
• Co-production tools: Collaborate with Algerian and MENA filmmakers on joint projects
• VOD distribution: Reach audiences in Algeria, MENA, Africa, and beyond
• AI tools: Access the same AI-powered filmmaking tools available to all users

Whether you're an independent filmmaker in Europe, a producer in Africa, or a diaspora creator anywhere in the world — CineDZ is built for you.

CineDZ is not just a database; it is a complete, interconnected film ecosystem.

• IMDb: reference cinema data — CineDZ: unified ecosystem for networking, casting, AI tools, jobs, payments, and distribution.
• Casting platforms: often region-specific — CineDZ: connected workflow across talent, crew, production, and audience growth.
• Streaming services: mostly consumption only — CineDZ: creation, collaboration, promotion, and distribution in one environment.

A single CineDZ account works across connected CineDZ services. Your credits are unified, your professional identity is persistent, and your profile follows you across the ecosystem.

Creation Phase:

• plot.cinedz.com - AI screenplay editor with professional formatting
• ai.cinedz.com - AI creative studio for image, video, and 3D generation
• pitch.cinedz.com - AI-powered pitch deck builder for film projects
• plant.cinedz.com - AI agents studio and automation workflows
• ip.cinedz.com - IP protection, licensing, and rights management
• learn.cinedz.com - Film education and industry-led courses (coming soon)

Production Phase:

• cast.cinedz.com - Casting calls, auditions, and talent discovery
• crew.cinedz.com - Crew discovery, hiring, and portfolios
• prod.cinedz.com - Production operations, schedules, and coordination
• fund.cinedz.com - Crowdfunding and campaign launches
• jobs.cinedz.com - Film industry jobs and applications
• market.cinedz.com - Service marketplace, rentals, and freelance offers (coming soon)

Distribution Phase:

• 7.cinedz.com - VOD streaming and film discovery
• tickets.cinedz.com - Cinema booking and digital tickets
• fest.cinedz.com - Festival submissions with local payment support (coming soon)
• critic.cinedz.com - Professional reviews and criticism
• arena.cinedz.com - Creative contests and challenges
• live.cinedz.com - Live premieres, Q&As, and virtual cinema events (coming soon)

Community & Marketing:

• cinedz.com - Main social hub, profiles, and community identity
• ads.cinedz.com - Advertising, campaign promotion, and audience growth
• flow.cinedz.com - Social automation and cross-platform publishing

Core Services:

• auth.cinedz.com - Single sign-on and account authentication
• api.cinedz.com - Shared API and ecosystem integrations
• vega.cinedz.com - Vega AI assistant across CineDZ experiences

No. One CineDZ account works across the full ecosystem. We use shared sign-in across the main platform and supported services:

• Create one account at cinedz.com
• Use the same identity across supported CineDZ subdomains and tools
• Your credits stay on the same account
• Your profile and settings follow you across CineDZ

Core access is free:

• Creating an account and building your profile
• Browsing public platform pages, profiles, and opportunities
• Exploring casting, jobs, community, and most discovery features
• Accessing any platform or title marked free

Credits are typically used for:

• AI generations and assisted workflows
• Paid VOD rentals or premium content access
• Featured or promoted placements where offered
• Any platform-specific paid action shown at checkout

Always check the current product page for the latest pricing on a specific service.

Creating an account is free and easy:

• Go to cinedz.com/create-account?lang=en
• Enter your email and create a password
• Verify your email address
• Complete your profile (name, photo, bio)
• You're ready to access the CineDZ ecosystem

CineDZ supports multiple profile types:

• Personal Profile: For individuals - actors, directors, crew, film enthusiasts
• Organization: For companies - production houses, agencies, studios
• Professional Badge: Verified industry professionals get a special badge

Verification confirms your identity and professional status:

• Complete 80%+ of your profile
• Upload government ID (reviewed privately)
• Link to existing credits (IMDb, festivals)
• Wait 24-48 hours for review

Verified users get a gold badge and priority in search results.

Reset your password easily:

• Click "Forgot Password" on login page
• Enter your email address
• Check inbox for reset link (also check spam)
• Create new password

If you don't receive the email within 5 minutes, contact support@cinedz.com

Yes! You can have multiple profile types:

• Go to Settings → Profile Type
• Add additional profile types
• Switch between them as needed

Example: Be a Professional (actor) AND a Fan (for personal watchlists).

CineDZ credits are the shared usage currency across the ecosystem:

• Free account creation with pay-as-you-go usage where needed
• Used for AI tools, paid VOD access, featured actions, and selected premium workflows
• Managed through Smart Top-Up
• Applied to your CineDZ account across connected services

Purchase credits through Smart Top-Up:

• Go to pricing.php or topup.php
• Choose a suggested amount or enter a custom amount
• Checkout is routed automatically through Stripe, WimPay, or dLocal based on your region
• Credits are added to your CineDZ account and can be used across the ecosystem

Current public pricing is 1 USD = 10 credits.

The primary way to get credits is Smart Top-Up.

CineDZ may also run platform-specific promotions, contest rewards, referral campaigns, or limited bonuses from time to time. When available, those offers appear in the relevant dashboard, campaign page, or announcement.

No single mandatory subscription is required to start using CineDZ.

The current public model centers on free accounts plus Smart Top-Up credits. Some advanced, enterprise, or platform-specific features may have their own pricing later, but onboarding and core discovery do not depend on one universal subscription plan.

Our casting platform connects talent with opportunities:

• For Talent: Create a profile, add photos/videos, apply to castings
• For Productions: Post casting calls, review applications, manage auditions
• Filter by role type, age, location, experience
• Direct messaging between talent and casting directors

Applying is simple:

• Browse castings at cast.cinedz.com
• Find a role that matches your profile
• Click "Apply" and submit your application
• Upload any required materials (headshot, demo reel)
• Wait for the casting director to review

For casting directors and producers:

• Create an Organization account or upgrade to Pro
• Go to cast.cinedz.com → Post Casting
• Describe the role, requirements, dates
• Set application deadline
• Review submissions in your dashboard
• Contact selected talent directly

Basic casting posts are free. Featured/promoted listings use credits.

CineDZ has categorized 157 film industry roles across departments:

• Cast: Lead, Supporting, Featured, Background, Stunt performers
• Camera: DP, Operator, AC, DIT, Steadicam, Drone
• Lighting: Gaffer, Best Boy, Electricians, Rigging
• Art: Production Designer, Art Director, Set Decorator, Props
• Sound: Mixer, Boom Op, Sound Designer, Composer, Foley
• Post: Editor, Colorist, VFX, Titles, Online Editor
• Production: UPM, AD, Coordinator, PA, Locations

This helps match the right professionals to the right jobs.

7.cinedz.com is our Video-On-Demand streaming platform:

• Watch Algerian, MENA, and world cinema
• Rent or purchase films using credits
• Filmmakers can distribute their own content
• Available worldwide (some content geo-restricted)

Viewing options depend on the title and rights holder:

• Free titles: No credits required
• Paid titles or rentals: Credits may be required
• Availability: Some titles may be geo-restricted or time-limited

Always check the film page on 7.cinedz.com for the current access model.

Filmmakers can distribute on 7.cinedz.com:

• Create a producer or organization account
• Go to the producer dashboard or distribution workflow
• Upload your film and supporting assets
• Add poster, trailer, metadata, and access settings
• Choose the release or pricing configuration available to your title
• Submit for review if required by the publishing flow

Commercial terms, availability, and release settings are configured per title and distribution setup.

• Upload: MP4, MOV, MKV up to 10GB
• Auto-transcode: 360p, 720p, 1080p, 4K
• Adaptive streaming: HLS/DASH for any bandwidth
• CDN: 119 global points of presence

CineDZ offers powerful AI tools at ai.cinedz.com:

• Image Generation: Create concept art, storyboards, posters
• Video Generation: Generate short video clips
• Script Analysis: AI-powered script coverage
• Voice Dubbing: AI voice cloning and dubbing
• Subtitle Generation: Auto-generate subtitles in multiple languages

Vega is CineDZ's AI assistant, available across parts of the ecosystem to help with navigation, support, and discovery:

• Ask questions about CineDZ platforms and workflows
• Get help finding the right platform or next step
• Receive support guidance for credits, casting, and discovery
• Use it in supported English, French, and Arabic experiences

Availability, limits, and capabilities may vary by platform, rollout stage, and account status.

AI credit costs (approximate):

• Text/Chat (Vega): 1-5 credits per question
• Image generation: 5-20 credits per image
• Video generation: 20-100 credits per clip
• Dubbing: 10-50 credits per minute
• Subtitles: 5-15 credits per minute

plot.cinedz.com is our AI-powered screenplay editor:

• Industry-standard screenplay formatting
• AI writing suggestions
• Character and story analysis
• Collaboration features
• Export to PDF, Final Draft, Fountain
• Version history and backups

Find opportunities at jobs.cinedz.com:

• Browse job listings by category and location
• Filter by department (Camera, Sound, Art, etc.)
• Apply directly with your CineDZ profile
• Get notifications for matching jobs

For productions needing to hire:

• Post job on jobs.cinedz.com
• Or search crew.cinedz.com by role and skills
• View portfolios and demo reels
• Check verified credentials
• Message candidates directly
• Use prod.cinedz.com for call sheets and scheduling

CineDZ uses regional payment routing rather than a single universal gateway:

• International checkout: Stripe
• Algeria: WimPay
• Additional regional coverage: dLocal (40+ countries)
• The exact options shown at checkout depend on your country and payment flow

Yes, absolutely:

• All transactions encrypted with SSL/TLS
• We never store your full card details
• PCI-DSS compliant payment processing
• SATIM certified for Algerian payments

Refund eligibility depends on the payment route and whether credits or services have already been consumed.

• Contact support@cinedz.com with your order details and account email
• Explain whether the issue concerns an unused balance, failed payment, or duplicate transaction
• The support team will review the case based on the checkout provider and transaction status

Troubleshooting steps:

• Check card has sufficient funds
• Verify card is enabled for online payments
• For CIB/Edahabia: Call bank's support line
• Try a different payment method
• Clear browser cache and try again

Still failing? Contact support@cinedz.com

Get help when you need it:

• Email: support@cinedz.com
• Live Chat: Available on supported platforms
• Help Center: This FAQ page
• Social: Facebook, LinkedIn, Instagram, and YouTube

We love feedback!

• Email: feedback@cinedz.com
• In-app: Use "Send Feedback" in settings
• Community: Post in our forums

Currently:

• All platforms work on mobile browsers (responsive design)
• Native iOS/Android apps: Coming soon!
• Add to home screen for app-like experience

CineDZ supports three languages:

• Arabic (العربية) - Full RTL support
• French (Français)
• English

Switch language in your profile settings or footer.